server-desktop-01/docs/incidents.md

166 lines
7.8 KiB
Markdown
Raw Normal View History

# Incident log
Dated entries for diagnosed-and-fixed system incidents on this machine.
Newest first. Keep entries factual: symptom, root cause, what was ruled out,
fix applied, and any follow-up.
## 2026-06-26 — memtest86+ confirms bad RAM (root cause of the 2026-06-24 Btrfs corruption)
**Result: FAILED.** Ran memtest86+ v8.10 from the GRUB boot entry on the
Ryzen 5 5600G / 95.3 GB DDR4-2666 (CAS 20-19-19-43) workstation.
- **Status: Failed!, Errors: 7** at only **0:00:51** elapsed — still in Pass 0,
Test #3 (Moving inversions, 1s & 0s). Errored almost immediately.
- Both captured failures are **single-bit flips** (signature of a failing
module, not a controller-wide / addressing fault):
- `0x000bc0115dd0` (47 GB): expected `f…`, found `bf…`**bit 62 flipped 1→0**
- `0x001005f391e0` (64 GB): expected `0…`, found `…01000000`**bit 24 flipped 0→1**
- Temps 58/65 °C (fine). DDR4-2666 is JEDEC-standard, **not** an aggressive
XMP/EXPO overclock — so this is not merely an unstable memory profile.
**Conclusion**
Confirms the 2026-06-24 hypothesis: scattered multi-file Btrfs csum corruption
with zero drive I/O errors and clean NVMe SMART = **bad RAM** writing garbage to
otherwise-good flash. Root cause: **confirmed**.
**RAM layout (from `dmidecode -t memory`, 2026-06-26)**
96 GB total = **two complete G.Skill Ripjaws V kits**, both DDR4-3200 CL16
running at 2666 (XMP/DOCP off):
| Slot | Size | Part number | Kit |
|------|------|-------------|-----|
| Channel A · DIMM 0 | 32 GB | F4-3200C16-32GVK | 2×32 GB pair → 64 GB |
| Channel B · DIMM 0 | 32 GB | F4-3200C16-32GVK | (matched cross-channel) |
| Channel A · DIMM 1 | 16 GB | F4-3200C16-16GVK | 2×16 GB pair → 32 GB |
| Channel B · DIMM 1 | 16 GB | F4-3200C16-16GVK | (matched cross-channel) |
Two valid matched dual-channel pairs → whichever stick fails, drop to the other
complete pair and keep dual-channel. **Fallbacks need zero purchase:** if a
16 GB stick is bad → run the 2×32 = 64 GB; if a 32 GB stick is bad → run the
2×16 = 32 GB.
**Booting memtest (GRUB hotkeys unreliable on this box)**
memtest86+ 8.10 is installed (`/boot/memtest86+x64.efi`); GRUB uses
`GRUB_DEFAULT=saved`, so one-shot boot needs no keypresses:
```bash
sudo grub2-mkconfig -o /boot/grub2/grub.cfg
sudo grep -o "menuentry '[^']*emtest[^']*'" /boot/grub2/grub.cfg # get exact title
sudo grub2-reboot "<exact title>" # one-shot; reverts after next boot
sudo systemctl poweroff # pull sticks, then power on → boots memtest
```
Exit memtest with **Esc** (reboots back to Fedora).
**Follow-up / next steps**
- **Treat the machine as untrustworthy until the RAM is replaced** — any data
written (including backups) since the corruption began may be silently bad.
Be cautious about pruning known-good restic snapshots.
- **Isolate the bad DIMM** — test **by kit first** (the 2×32, then the 2×16);
a passing pair is immediately a runnable config. Only split a *failing* pair
to find the single bad stick. Errors at 47 GB / 64 GB are interleaved logical
addresses and do NOT map to one physical stick.
- **Don't discard the bad stick** — G.Skill Ripjaws V carry a limited lifetime
warranty; RMA for a free replacement (restores the matched pair at no cost).
Keep its good partner as a spare or for the RMA-restored pair. Avoid buying a
single stick to pair (DDR4 matching is finicky) unless RMA fails.
- After fixing, **re-run memtest to a clean multi-pass**, then **re-scrub
`/home`** and watch for *new* csum errors. None appearing = corruption was
historical and is now resolved. Defer `restic check --read-data` until the RAM
is known-good (a bad-RAM box throws false integrity errors).
## 2026-06-24 — Chrome repeatedly crashing (SIGBUS), corrupt Favicons block on single-copy Btrfs
**Symptom**
Google Chrome crashed within seconds of launch, repeatedly. Three crashes in
three minutes on 2026-06-24 (13:15, 13:16, 13:17), all signal **SIGBUS**.
History of crashes back to April (mixed SIGTRAP / SIGILL / SIGSEGV / SIGBUS),
18 minidumps total.
**Root cause**
A single corrupt data block at offset **942080** of
`~/.config/google-chrome/Profile 2/Favicons` (a SQLite DB, inode 141150,
btrfs root 257). Chrome `mmap()`s the file on startup; the kernel raises SIGBUS
when it cannot fault in the bad page.
Each SIGBUS coredump correlated to the second with a kernel log line:
```
BTRFS warning: csum failed root 257 ino 141150 off 942080 csum 0x0858109c expected 0x0858109e mirror 1
```
Same single-bit flip every time (`9c` vs `9e`). The volume is `Data, single`
(no mirror), so Btrfs detects but **cannot self-heal**. `corruption_errs` was
climbing (41 → 42). Disk `read` / `write` / `flush` `io_errs` were all 0 —
silent at-rest corruption; the NVMe is not reporting hardware faults.
**Ruled out**
- **OOM** — 87 GiB RAM free, and SIGBUS ≠ SIGKILL.
- **Disk full** — 5% used.
- **Chrome version / update** — install dated 2026-06-20 predates the crashes;
`rpm -V` clean.
- **Profile / extension corruption.**
- **Dual-GPU / Wayland stack** — GPU libs in the dump were merely mapped; the
`gpu_channel.cc Buffer Handle is null` line was a downstream symptom logged
~2s after the SIGBUS.
**Fix applied (2026-06-24)**
Confirmed Chrome not running, then deleted the regenerable cache files
`Favicons` and `Favicons-journal` from `Profile 2/`. Chrome regenerates these on
next launch. Verified gone.
**Scrub result (2026-06-24 13:28)**
`sudo btrfs scrub start -B /home` finished in 0:55, scanned 79.57 GiB.
**Error summary: `csum=2`, Corrected 0, Uncorrectable 2.** The corruption is
**not** isolated to the Favicons file — two further uncorrectable blocks, in
two different subvolumes, both regenerable/reinstallable:
| File | Subvol | Action |
|------|--------|--------|
| `~/.cache/google-chrome/Profile 1/Cache/Cache_Data/5f188fe6012a3cdc_0` | home (root 257) | Deleted (regenerates) ✅ |
| `/usr/share/help/fr/gdm/index.docbook` | root (root 259) | Owned by `gdm-49.2-2.fc43`; restore via `sudo dnf reinstall gdm` |
`corruption_errs` 44; `read`/`write`/`flush` `io_errs` 0.
**Remediation + verification (2026-06-24 13:3813:42)**
- Deleted the Chrome cache block (`rm`, regenerates).
- Restored the gdm file: `sudo dnf reinstall gdm`.
- **SSD health is clean** — `sudo nvme smart-log /dev/nvme0n1`:
`critical_warning 0`, `media_errors 0`, `percentage_used 0%`. The drive has
logged **zero** media errors at the hardware level → a *failing SSD* is
unlikely; corruption reached good flash from upstream (RAM/bus).
- **Second scrub (13:41)** still reports `csum=2` uncorrectable — but at the
**exact same two physical blocks** as the first scrub (`logical 1754923008`,
`logical 21439315968`), and this time **with no resolvable path**. The live
files now point at fresh extents; the corrupt extents are **orphaned dead
blocks** (not snapshot-pinned — `snapper`/`timeshift` not installed).
**Assessment**
Same two static blocks across two scrubs 13 min apart = corruption is **static,
not actively spreading** (no new blocks appeared). Combined with the clean SSD
SMART, this most likely stems from a **single past corruption event** rather
than an actively-failing component. The crash-causing live files are fixed;
the residual scrub errors affect no live file.
**Outstanding / follow-up**
- **Re-scrub in a day or two** (`sudo btrfs scrub start -B /home`). If the two
orphaned blocks have cleared (reclaimed) and no *new* errors appear → fully
resolved. **New** blocks appearing = corruption is ongoing → back up now and
run memtest.
- **Run memtest86+** (Fedora GRUB boot entry) for confidence — scattered
multi-file corruption with zero drive I/O errors is the classic bad-RAM
signature, even if currently static.
- The `corruption_errs` counter will not drop on a single-copy volume — expected.